During the management programs, case studies are frequent topics introduced in the course of study to understand the particular tool of a management field. It helps students to relate their learning with the case. They could give solutions from their learning if something did not go well with that organisation. If something made an unprecedented revolution, then students can learn from the case study to accommodate the new knowledge in their prior learning.

This article presents the SMS Infrastructure Pvt Ltd Case study help the students understand this company's aspects. The write up has taken the intervention of Micropro in the SMS Company.

Late Mr Shakti Kumar M Sancheti founded "SMS Infrastructure Pvt Ltd" in 1963. This company contributes to the field of infrastructure. This company is based in India, and it is not circumscribed to India only, but it has a presence in other parts of the world, too, such as in Singapore, Ethiopia, Indonesia and some other countries.

SMS has good credibility. This company has more than 13000 employees, and there is also more than 2800 labour on a contract basis. SMS has a turnover of more than 1100 crore. It has also recognised 53 clients, including private and public sector or government.

 SMS covers the following sectors-.

• Roadways
• Railways
• Urban development
• Mining
• Irrigation
• Railways
• Mining
• Enviro & Clean Energy
• Roads O & M

Though the SMS company was a well-established firm, many things were challenges for the SMS company. SMS company has extended its business significantly, but synchronisation of the sites was not being done, so Micropro came up with the proper solution to these challenges. SMS Infrastructure Pvt Ltd Case study helps students understand how a company faces challenges and find the perfect solution by figuring out the major points or reasons behind the problems. Hence students can get insightful information from this case study and analyse it to make their decision.

The intervention of technology:-

Earlier, SMS was facing much inconsistency with its online operation, things were not being synchronised, and it was also excluding the stakeholder from making the communication; hence all stakeholders were not aware of the ongoing operation. SMS has opted for the ERP of Micropro to bring all stakeholders on the same page.

Challenges faced by the ERP and SMS teams:

There were more than 103 sites, and some of them were situated in places where internet connection was not available. Giving training to thousands of workers and getting the consolidated charts of the accounts of all the sites was an arduous task to do with the existing ERP of Micropro. Moreover, there were also some site-related issues where synchronisation was not happening, such as tracking the scheduled time.

To tackle these, all Micropro has given the best SMS solution. It has shifted everything on the cloud. This means all the resources were available on the cloud, and other sites were connected to it with an internet connection. It has a centralised server to make the resources universally available.

Please refer to the below picture to understand it in a better way-

The above diagram has been extracted from the website of Micropro.

This assignment help to make the decision if we look at its benefits from it:

• Instant access to Up-to-date Information
• security provisions, which minimises loss of sensitive data
• Accurate and Timely Information for Decision Making
• Flexible Reporting
• Operations Monitoring
• The centralised structure of the database also enables better administration and
• Effective Equipment Utilisation

After the technological intervention of Micropro in the SMS company, productivity improved. The inventory stock and cost got reduced. The scheduled program started delivery services on time. Customers also showed their satisfaction by giving positive feedback, and the best part was that the product quality also improved extensively. Therefore we can see the positive impact of the intervention of Micropro in the operations of SMS.

To do such assignments based on the case study, if students face any challenges, they can take assistance from SMS Infrastructure Pvt Ltd Case Study Help to authenticate data or get an idea. Apart from that, students can also take the help of Online Assignment Expert.